You probably didn’t mean to become a leader. One day you just realized the team was looking to you for direction, approval, conflict resolution, payroll decisions, and probably the snack rotation. But the real kicker? You’ve been leading since way before the job title caught up.

You build the practice.
You hire the team.
You create the systems, the culture, the vision.

And then one day, you look around and realize... you kind of hate your job.

If you’ve ever realized in a quiet moment that you might be the problem—this one’s for you.

Running a group practice isn’t for the faint of heart. You build systems, you hire great people, maybe you even implement something like EOS. And yet… things still don’t flow. Projects stall. Team members circle back to you for every decision. You feel like you're drowning in CC’d emails and half-written spreadsheets.

Welcome to the bottleneck trap.

You’ve done the work.
EOS is humming.
Your team is solid.
Metrics look good.

And still… you’re bored. Or disconnected. Or low-key fantasizing about selling it all and raising goats in the mountains.

Welcome to the post-clarity funk.

We’ve all been there. You hold the meeting, lay out expectations with care and precision, get a few nods and maybe even a “thanks for the clarity”…and then? Nothing.

The same issues crop up. The same questions resurface. The same tasks get skipped. And you start to wonder: Is it me? Is it them? Or is the entire system secretly rigged to make you feel like a failure?

Welcome to the Owner’s Room.

Let’s talk about something that’s low-key sabotaging your team (and your sanity): the gap between what you think you're communicating and what your team is actually hearing. That little space where intentions get lost, expectations get fuzzy, and suddenly you’re circling back for the fifth damn time on something that should’ve been handled.

Let’s talk about the clarity gap—that weird in-between where you think you're being clear, but your team is secretly (or not-so-secretly) confused. This is the place where communication goes to die, and nobody tells you until it’s a mess. We're unpacking how to close that gap without turning into a micromanaging dictator, because that’s not it.

Let’s talk about something sneaky that shows up in nearly every group practice: you think you’re being clear… but your team is still confused. It’s called the clarity gap, and it’s way more common (and destructive) than most people realize.