You probably didn’t mean to become a leader. One day you just realized the team was looking to you for direction, approval, conflict resolution, payroll decisions, and probably the snack rotation. But the real kicker? You’ve been leading since way before the job title caught up.

You build the practice.
You hire the team.
You create the systems, the culture, the vision.

And then one day, you look around and realize... you kind of hate your job.

Feeling stuck or overwhelmed by your systems, even with EOS in place? Learn why systems fatigue happens and how to reset without throwing it all out.

Let’s talk about the moment every group practice owner dreads: when a seemingly perfect hire turns out to be anything but.

There comes a moment in the hiring process when even the most intentional leaders start to feel the itch. You’ve been interviewing for weeks, maybe months. The calendar’s packed, your team’s stretched, and the only people applying are... not it. And somewhere in that headspace, a sneaky little question starts to whisper: “Well... can they do the job?”

There’s this uniquely frustrating moment in leadership—when your team is hitting their targets, following protocols, and “doing their jobs”… but something still doesn’t sit right. It’s not chaos. It’s not open defiance. It’s just off.

Let’s just go ahead and say it: culture is not a vibe. I get it. Culture feels like something—it’s the mood in the room, the morale, the energy. But that feeling? It comes from somewhere. It’s the end result of a system running in the background.

Leading a group therapy practice isn’t just about managing the business side of things — it’s about navigating the deeply human work of supporting your team, making decisions with limited data, and staying aligned with your values even when it’s uncomfortable.